Joomlatools Support Center

Docman "View" Button Issues

We are encountering some issues within the Document Center on our website that have been reported by users. I've been unable to replicate these issues on my computer, however I'm wondering if anyone has encountered these?

1) When a user clicks on the "View" button, it only shows a gray screen

2) When a user clicks on the "View" button, and it loads the document/pdf, it only shows the first page (instead of all the pages)

I've included screenshots from users. The website can be found at www.townofbozrah.org and is running Joomla 2.5.24. Many thanks for any help! :)

Answer

Posted 6 years ago by Johan Janssens Staff

Hi Robert, happy to help. These issues are browser dependant, mostly IE problems. The best solution for your problem would be to upgrade your site to the upcoming DOCman 2.0 stable as we have fixed these issues for that release.

Is that something you are willing to consider ?

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IT Department
08.08.14
Answered

System Information

1.6
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