Joomlatools Support Center

Error : JFolder::create: Could not create directory

JFolder::create: Could not create directory Path: httpdocs\joomlatools-files Document path cannot be automatically created. Please create a folder named joomlatools-files in your site root and make sure it is writable. Component Install: Custom install routine failure Error installing component

Answer

Posted 6 years ago by Johan Janssens Staff

Hi Jonathan, this is due to a server permission problem. DOCman is not able to create the necessary folders.

To resolve this you need to manually create a /joomlatools-files folder in your site root, as mnetioned in the error message. You can do so using FTP or ask your host to help you. The folder should be writable, have 755 permissions.

Does that help you ?

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Jonathan Muzumara
15.04.14
Answered

System Information

2.0
2.5
5.3
n/a