Joomlatools Support Center

Not able to upload a large file

This is an odd one that I haven't been able to figure out yet.

When uploading a particular document, I get redirected to a 404 error - File or directory not found.  The file in question is a larger .mp4 file at about 45Mb but I have set post max file size and file size upload limits to 50Mb on the server.  The mp4 extension is listed as an allowed extension in the docman config page.

When I attempt an upload of other (smaller) files in the same directory the upload succeeds.  Could this be a timeout issue?  I don't see any settings in the php.ini that jump out at me for this type of setting/

Thanks for your help.



Posted 8 years ago by Johan Janssens Staff

Hi Greg, this is indeed very likely a time-out issue. PHP has a default time-out of 30 secs after which it will close it's process. The solution could be to extend the PHP timeout. This isn't ideal, but possible. 

There are 3 more comments in this ticket.
Subscribe or login to join the discussion!

Greg Holl

System Information